In the app (recommended)
- Open EVoStickers on Android or at evostickers.app/web and sign in.
- Go to Settings (the gear on "My stickers") and tap Delete my EVoStickers data.
- Confirm, and sign in again when asked - this proves it is you.
The deletion happens at once.
By e-mail
If you can't use the app, write from the e-mail address of your EVo account to contact@evostickers.app with the subject "Delete my EVoStickers data". We may ask you to confirm the request from that address, and we delete the data within one month (usually within a few days) and confirm by e-mail.
Delete only some data
You don't have to delete everything: in the app, delete single stickers ("My stickers" > ⋮ > Delete), single attachments (the sticker's Attachments > Delete) or revoke a public share link - each is removed at once. Your account and the rest of your stickers stay.
What is deleted
- Your saved stickers ("My stickers"), their attachments (files behind QR codes) and share links - public links stop working at once.
- Your EVoStickers profile: plan, counters, owned graphics packs, print history.
- Your customer record at RevenueCat (subscription management).
- Your sign-in (EVo account), unless EVoLabels or EVoShift still use it - one EVo account signs you in to all three apps, and each keeps its own data. Their data is not touched.
What is kept
- Billing records, as long as tax and accounting law requires (in Poland generally 5 years).
- Deleted data can remain in our providers' recovery copies for up to 7 days.
- Photos on stickers live only on your devices; signing out removes them.
A running subscription is not cancelled by deleting your data. Cancel it in Google Play (Payments & subscriptions > Subscriptions) or, for a purchase on the web, with the link in your purchase e-mail - or write to us. Details: Privacy policy, Terms of use.
Po polsku: usunięcie konta i danych
W aplikacji: otwórz EVoStickers na Androidzie albo na evostickers.app/web, wejdź w Ustawienia i wybierz Usuń moje dane EVoStickers, potwierdź i zaloguj się ponownie. Dane są usuwane od razu.
E-mailem: jeśli nie możesz skorzystać z aplikacji, napisz z adresu e-mail konta EVo na contact@evostickers.app z tematem „Usuń moje dane EVoStickers”. Usuniemy dane w ciągu miesiąca (zwykle kilku dni) i potwierdzimy to e-mailem.
Możesz też usunąć tylko część danych: w aplikacji usuń pojedyncze naklejki, pojedyncze załączniki albo wyłącz publiczny link - znikają od razu, a konto i pozostałe naklejki zostają.
Usuwamy zapisane naklejki, ich załączniki i linki do udostępniania, profil EVoStickers, Twój rekord w RevenueCat oraz logowanie (konto EVo), chyba że nadal używają go EVoLabels lub EVoShift - ich danych nie ruszamy. Dokumenty rozliczeniowe przechowujemy tak długo, jak wymaga prawo (zwykle 5 lat); kopie zapasowe wygasają do 7 dni. Usunięcie danych nie anuluje subskrypcji - zrezygnuj w Google Play albo linkiem z e-maila o zakupie. Szczegóły: Polityka prywatności, Regulamin.